Practical Advice
Practical Advice
FAQ
Documentation
OdoSync Installation
Tax References

In this section, you may obtain help online concerning the Odotrack product.

If you wish to communicate with us or have questions or comments, please do not hesitate to contact us.

Practical advice
  • Always leave the ODO-10 plugged in your vehicle (car adaptor).
  • If you take the ODO-10 out of your vehicle, be sure to turn it off by pressing the Activation button on the side.
  • Place the ODO-10 in the open where cellular or GPS transmission will not be obstructed.
  • Place your ODO-10 in an easily accessible place so you can readily press the option button – business or personal.
  • Do not place the ODO-10 on the dashboard. If it is exposed to the sun for a prolonged period, the UV rays will seriously harm the product.
Regular conditions for use of your ODO-10
  1. The unit must always remain in the vehicle. If it is taken out, any movement such as walking or bicycling will falsify the information.
  2. The unit works within a temperature range of -20 to 60°Celsius.
  3. The unit works only within Canadian GSM zones.
  4. The unit can store information up to a maximum 2 hours in Tracker mode with GSM connection, after which the information is lost.
  5. The unit can store over 5000 km in Logger mode without having to be synchronized.
  6. Any trip made in a circular pattern within a 250 m radius will not be logged.
  7. Any trip lost due to failure of the unit or when the distance travelled is less than 5 km will be approximated linearly between the points of departure and arrival.
  8. Note that if it is not included in the above list, then it is not considered as a regular condition of use.